by Beth Sumner | May 23, 2024 | AI, AI Risk Assessment, AI strategy, Back-Office Automation, Banks, ChatGPT, Cybersecurity, Financial Institutions, Fraud Detection System, Generative AI, Innovation, Phishing, Security
Recently, I had the privilege of speaking to a group of bankers at the ICBA Live conference. When I asked who was using AI, only a few hands went up. Then I asked how many had policies forbidding AI usage, and several more hands were raised. This brought us to an...
by Zach Duke | May 9, 2024 | AI, AI Tools, Automation, Conversational AI, Security
For those of you who don’t know me or my family well, we are a Disney family. For those of you who just rolled your eyes, bear with me, this article isn’t just about Disney. It’s about a lightbulb moment I had while riding Epcot’s Spaceship Earth, which illustrates...
by Beth Sumner | May 22, 2023 | AI, Banking, ChatGPT, Cyber Attack
Recently, I’ve been getting many questions on ChatGPT and Artificial Intelligence in Community Banking. Should you implement it? Shouldn’t you? What are the risks? What’s my opinion on this hot topic?? One thing anyone who knows me can tell you, I am an expert in my...