Recently, I had the privilege of speaking to a group of bankers at the ICBA Live conference. When I asked who was using AI, only a few hands went up. Then I asked how many had policies forbidding AI usage, and several more hands were raised. This brought us to an interesting realization: those banks were inadvertently in violation of their own policies. AI isn’t new—it’s been enhancing our industry for years, especially in cybersecurity and fraud detection.
